Privacy Policy
Threshold Performance Lab respects your privacy. This policy explains what information we collect, how we use it, and how we keep it safe.
Last updated: June 2026
1. About this policy
Threshold Performance Lab (“we”, “us”, “our”) is a small performance testing business based in Perth, Western Australia. This Privacy Policy describes how we handle personal information collected through our website, athlete portal, and testing services, consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. Information we collect
We only collect information that we genuinely need to deliver our services.
Personal information
- Name, date of birth, gender
- Email address, phone number, preferred contact method
- Suburb / city (for community testing sessions)
Athlete intake form information
- Sport, event focus, training history, weekly training volume
- Equipment access and current training zones
- Coach details (where supplied)
Health and performance information
- Height, weight, relevant injuries, medications, health notes
- Lactate test data, INSCYD physiological metrics, and other test results
- Performance reports we generate for you
Website and account information
- Enquiry form submissions
- Athlete portal account details (email and authentication data)
- PDF reports uploaded to your athlete profile
- Basic technical data such as device type, browser, and pages visited via cookies and analytics
3. Cookies and analytics
Our website uses a small number of cookies and may use privacy-respecting analytics to understand how the site is used and to keep the athlete portal logged in. We do not use cookies to build advertising profiles about you.
4. How we store and protect your information
Your information is stored in secure, access-controlled cloud infrastructure. Athlete portal accounts are protected by authentication, and sensitive health and performance data is only accessible to you and authorised Threshold Performance Lab staff. We apply reasonable technical and organisational safeguards to protect against unauthorised access, loss, or misuse.
5. How we use your information
- To plan and deliver testing services tailored to you
- To produce and share your performance reports
- To respond to enquiries and bookings
- To send service-related emails (intake confirmations, report availability, follow-ups you have requested)
- To maintain and improve our website and athlete portal
6. When we may share information
We do not sell your personal information. We only share information when:
- It is necessary to provide a service you have requested (for example, processing data through INSCYD or trusted email and hosting providers)
- You have asked us to share results with a coach or third party
- We are required to do so by Australian law
7. Accessing and correcting your information
You can view and update your profile and intake information at any time through the athlete portal. You may also contact us to request access to, correction of, or deletion of your personal information. We will respond within a reasonable timeframe.
8. Contact us
For any privacy-related question or request, contact:
Adam — Threshold Performance Lab
Email: adam@thresholdperformancelab.com
Perth, Western Australia